At CraftVerse, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment-related information (processed securely by Razorpay)
• Technical data such as IP address, browser type, and device information
We collect only the information necessary to process orders, ship products, and provide customer support.
How We Use Your Information
The information we collect is used to:
• Process orders and payments
• Ship physical DIY craft kits
• Communicate order confirmations and support responses
• Improve website performance and user experience
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory requirements
We do not collect unnecessary personal data.
Payment Security
All payments on CraftVerse are processed through Razorpay, a trusted and secure payment gateway.
• CraftVerse does not store your card or banking details
• Payment data is encrypted and handled directly by Razorpay
• Razorpay follows industry-standard security protocols
Cookies & Tracking Technologies
CraftVerse may use cookies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic and usage patterns
Cookies do not store sensitive personal information. You may disable cookies in your browser settings if you prefer.
Data Protection & Security
We take appropriate security measures to protect your data, including:
• Secure servers
• Encrypted data transmission
• Restricted access to personal information
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may use third-party services for:
• Payment processing (Razorpay)
• Website analytics
• Email communication
• Shipping and delivery services
These services have their own privacy policies, and CraftVerse is not responsible for their practices.
Children’s Information
CraftVerse does not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal data, please contact us immediately.
Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent at any time
To exercise these rights, contact us at:
business.craftverse@gmail.com
Changes to This Policy
CraftVerse may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
For any questions regarding this Privacy Policy:
📧 business.craftverse@gmail.com
